Tell us your problem. We call you back within 24 hours. On the second call you see the solution, with timeline and price.

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How it works

  1. Today

    01 / 04

    Tell us your problem

    Fill in the form or call us. Tell us what isn't working, in your own words.

    About 3 minutes, no technical knowledge needed.

  2. +24 h

    02 / 04

    We call you back within 24 hours

    A person gets back to you, not a bot. We ask the right questions and schedule the second call.

    Reply within 24 hours on working days.

    We call you back

    “We've read your request. Three questions, then we schedule the second call.”

  3. Second call

    03 / 04

    We show you the solution path

    A complete presentation: what we understood, how we solve it, timeline and price.

    The presentation is free and without obligation.

    01What we understood
    02The solution
    03Timeline and price
  4. +7 days

    04 / 04

    Confirm within 7 days, we build

    The offer stays valid for 7 days: once you confirm, we start.

    Fixed scope, fixed price, software that works.

    Offer

    • Defined scope
    • Fixed price
    • Valid 7 days
  5. Online

    ✓

    The system works for you

    We put it online, train the people who use it and stay on for hosting, security and updates.

Second call

The solution path, previewed

On the second call you don't get a two-line quote. We show you a web presentation prepared for you: the problem as we understood it, the solution screen by screen, the milestones and a fixed price.

Example structure

  1. 01 / 03

    What we understood

    The problem in your words, and the numbers that matter: how many bookings, how many hours, how many mistakes.

  2. 02 / 03

    The solution

    What the day after looks like: who does what, on which screen, what disappears from your work.

  3. 03 / 03

    Timeline and price

    The milestones, the date it goes live, a fixed price. The offer stays valid for 7 days: once you confirm, we start.

Work

Systems that lift operators, hotels and businesses use every day. Each one started from a problem told in a few lines.

  1. 01 / 04

    Online

    Flying Aperitivo

    Monte Pana Dolomites · Lifts and tourism operators

    Paid online bookings for the aperitif on a chairlift facing the Sassolungo.

    Read the case
  2. 02 / 04

    Online

    Zipline Monte Pana

    Monte Pana Dolomites · Lifts and tourism operators

    Online tickets with one QR per person, valid whenever the line is open.

    Read the case
  3. 03 / 04

    In progress

    Seceda

    Seceda · Lifts and tourism operators

    Seceda's new website with a timeslot ticket shop for the summer lifts.

    Read the case

All work

Dominik Markart smiling with arms crossed in a glazed walkway
Dominik MarkartEngineering and projects

About

Marcatech is a software engineering studio with roots in Val Gardena and an office in Lombardy.

We're engineers: before writing code we understand how the people who will use it work. The ticket desk that opens at eight, the reception with a queue at check-in, the owner copying numbers in the evening.

We work fast because the method doesn't change: listen, show, build. No pointless meetings, no vague quotes. And what we deliver has to look good and work, from day one.

  1. Head officeSanta Cristina, Val GardenaStrada Pana 45, 39047 Santa Cristina (BZ), Italy
  2. Second officeGazzada SchiannoVia Cesare Battisti 5, 21045 Gazzada Schianno (VA), Italy

We work in Italian, German and English.

Our products

We don't only build for others. This software is ours, and we run it in production every day.

01 / 03

OneStaff

Shifts, hiring and staff housing for hospitality

Hiring, shifts, staff housing and compliance on one platform, built for hotels and holiday businesses in South Tyrol and beyond.

02 / 03

DiveManager

Management software for dive centres

Everything a dive centre runs on, in one platform: dives, customers, certifications and equipment, from the jetty to the office.

03 / 03

Heartbeat

WhatsApp marketing

Campaigns and automated replies on the official WhatsApp Business channel, for shops and agencies. We are an official Meta Tech Provider.

Questions

What does the second call with the solution path cost?

Nothing: it's free and without obligation. We show you how we'd solve the problem, with timeline and price. Then you decide.

What happens after the 7 days?

The offer expires. If you need more time, we're happy to update it on request.

What does a project cost?

Usually between €5,000 and €10,000, depending on the project. We tell you what yours will cost within 24 hours on working days, when we call you back.

Who maintains the system afterwards?

We do. For an annual fee we take care of hosting, security and updates. Extra changes are billed by the hour, only when needed.

Who owns the data?

You do. We process it on your behalf and, where required, sign a data processing agreement (DPA).

Do you work outside South Tyrol and Lombardy?

Yes. We work remotely across Italy and abroad, in Italian, German and English.

Today

Tell us your problem

Write it the way you'd tell a colleague: what happens, what costs you time. We call you back within 24 hours on working days.

Rather talk right away?

+39 0471 180 0231info@marcatech.it

Step 1 of 4

01The problem
02The context
03Who you are

Helps us call you back sooner.

04The call